Privacy Policy

Last updated: 18 October 2026

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Oheb Game Shop ("Oheb", "we", "our", or "us") operates ohebgameshop.com and related services. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, account features, and digital top-up services.

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1. Information We Collect

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We may collect the following information:

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• Account details — name, email address, password, and profile information you provide when registering.
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• Order details — game account identifiers (for example User ID / Zone ID / Riot ID), product selected, quantity, payment method, invoice code, and transaction status.
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• Contact messages — name, email, subject, and message content submitted through Contact Us or support channels.
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• Technical data — IP address, browser type, device information, approximate location derived from IP, pages visited, and cookies or similar technologies.
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• Payment metadata — payment reference, method, and status returned by our payment partners. We do not store full card numbers on our servers.
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2. How We Use Your Information

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We use your information to:

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• Process, fulfill, and track game top-ups, vouchers, and related digital orders;
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• Create and manage your account, balance, and order history;
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• Communicate about orders, security alerts, service updates, and support requests;
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• Prevent fraud, abuse, and unauthorized access;
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• Improve our website, products, pricing accuracy, and customer experience;
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• Comply with legal, tax, accounting, and regulatory obligations.
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3. Sharing of Information

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We may share limited data with:

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• Payment providers — to process payments securely;
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• Fulfillment / supplier partners — only the data required to deliver your digital product (for example game account ID and product code);
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• Hosting, email, analytics, and security providers — to operate and protect our platform;
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• Authorities — when required by law or to protect our rights, users, or the public.
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We do not sell your personal information.

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4. Data Retention

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We retain account, order, and transaction records for as long as needed to provide services, resolve disputes, meet legal/accounting requirements, and prevent fraud. You may request account closure, subject to retention rules that still apply to completed transactions.

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5. Security

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We use reasonable administrative, technical, and organizational measures to protect your data, including encrypted connections (HTTPS), access controls, and monitoring. No online service can guarantee absolute security; please keep your password confidential and enable available account protections.

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6. Your Choices & Rights

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Depending on applicable law, you may request access, correction, or deletion of personal data we hold about you, or ask questions about how it is used. Contact us at support@ohebgameshop.com. We may need to verify your identity before fulfilling certain requests.

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7. Children's Privacy

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Our services are intended for users who can form a binding contract in their jurisdiction. If you believe a child has provided personal data without appropriate consent, contact us and we will take reasonable steps to review and delete it where required.

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8. International Transfers

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Your information may be processed on servers or by partners located outside your country. Where we do so, we take steps designed to provide an appropriate level of protection consistent with this Policy.

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9. Changes to This Policy

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We may update this Privacy Policy from time to time. The "Last updated" date will change when revisions are published. Continued use of Oheb Game Shop after updates constitutes acceptance of the revised Policy.

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10. Contact

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For privacy questions or requests, email support@ohebgameshop.com or use the Contact Us page on our website.